What can I bring to Hives?
Anything you're looking to solve or make happen in your business. IT, cybersecurity, HR, payroll workflows, legal questions, websites, promotion or practical work are all starting points. We agree the outcome, what I'll take care of and the next steps before starting.
How do I choose a package?
Choose the way you want me involved, rather than a list of services. Starter handles the needs you bring. Growth adds proactive check-ins and an ongoing plan. Partner adds visits, closer involvement in your working day and project coordination. Every package can start with any business problem.
Is it really a full website at €50/month excl. VAT?
Yes. Every package includes a complete website, with all the pages your business needs. I can build it from scratch or improve what you already have, including forms, booking or a webshop when needed. Design, website copy, hosting, a standard domain, HTTPS, backups and ongoing care are included. No separate setup fee, page caps or hourly limits. You own your domain and completed website content.
Are there limits on changes or support?
There are no page, minute or request caps. Tell me what you need and we'll work through it together. We agree priorities and delivery dates so you know what is happening. The packages describe how I stay involved; they don't restrict which topics you can bring.
What if a specialist needs to be involved?
I'll help prepare the information and coordinate with the right professional when a task needs regulated advice, representation or specialist sign-off, such as a lawyer or your payroll provider. You know who is responsible for what, and any external fees are agreed with you first.
How do cancellation and the refund work?
Email me whenever you want to cancel. I'll cancel the service and refund your current billing month's package payment in full. No notice period, no cancellation fee, no explanation and no remaining payments. You can do this in any month, not just your first. I'll hand over the completed work, including your website files and content, and help transfer your domain access.
Who is behind Hives?
I'm Giovanni Callebaut, trading as Hives. You work directly with me. Your proposals and invoices use my registered business details. Enterprise number: 0705.893.744. VAT: BE 0705.893.744.
Why do you mention 6 months?
6 months is a suggested working plan: solve the first priority, learn what helps and keep building on it. It isn't a minimum contract. We bill one month at a time, and you can cancel and claim that month's refund whenever you choose.
Are there any separate costs?
External costs, such as advertising, paid tools or specialist fees, are separate and agreed with you first. External purchases such as paid software, media budgets or commissioned photography aren't part of the monthly service fee. My work within your package is included. Extra pages or more time aren't paid upgrades. Prices exclude VAT. Your proposal shows VAT and the total payable before you agree.
Can you guarantee savings or more customers?
I commit to doing the work and measuring its effect. After the visits, we agree a useful target based on your business. We track time recovered separately from actual reductions in costs, and keep learning from the results.